CX-2026-03-14
14 March 2026 · 09:42 EST
Highway-Blowout Scenario Page — Speed Reference Adjusted
Why this correction was made: a reader flagged that our initial copy stated drivers should "immediately pull into the left lane" during a high-speed blowout. Florida Statute §316.155 plus FMCSA roadside guidance were inconsistent with that instruction.
Original Corrected
Original: "On a highway blowout, signal left and pull into the left lane to exit."
Corrected: "On a highway blowout, maintain grip, ease off the throttle, signal right, and exit toward the nearest shoulder. Left-lane maneuvers at speed can cause a secondary loss-of-control event."
Note Page also updated to include a 4-second scan reminder (mirror · shoulder · signal · ease) before any lane change. Cross-linked from highway-blowout scenario.
CX-2026-02-27
27 February 2026 · 14:10 EST
Run-Flat Scenario — Maximum Distance Reference
Why this correction was made: original copy generalized "you can drive 50 miles on a run-flat" without distinguishing between H-rated and V/W-rated run-flat compounds, which behave differently after pressure loss.
Original Corrected
Original: "Run-flats give you about 50 miles of driving after a puncture."
Corrected: "Most H-speed-rated run-flats allow roughly 50 miles at reduced speed (under 50 mph). V/W/Y-rated run-flats typically permit shorter distances — sometimes as little as 15–25 miles — because higher speed ratings come with stiffer sidewalls that dissipate heat faster. Always consult the specific tire's manufacturer placard."
Source Michelin, Continental, and Bridgestone run-flat technical bulletins (2024–2025 editions).
CX-2026-02-09
09 February 2026 · 11:05 EST
Service Area Page — NE 163rd Street Coverage Window
Why this correction was made: we initially advertised "full coverage to NE 163rd" but our dispatch radius west of Biscayne stops short at NE 151st due to flood-prone routing on NE 163rd west of US-1 during summer storms.
Original Corrected
Original: "Full dispatch coverage along the NE 163rd corridor, west to the levee."
Corrected: "Standard dispatch along NE 163rd between Biscayne Blvd and NE 14th Ave. West of NE 14th Ave, coverage is weather-dependent — we typically avoid the flooded underpass zone during tropical-storm advisories."
Linked Updated NE 163rd area page and the service-area index map.
CX-2026-01-22
22 January 2026 · 16:30 EST
Pricing Page — Plug Repair Add-On Amount
Why this correction was made: our pricing table initially showed plug repair as a flat add-on without specifying that plug-only repairs are not recommended for tires that have already been driven flat for more than a mile — which violates Rubber Manufacturers Association (RMA) guidance.
Original Corrected
Original: "Plug repair: add $10 to any service."
Corrected: "Plug repair: add $10 to a flat-from-debris swap, performed only when the tire has been plugged before any extended low-pressure driving. Plugs are not applied to tires driven flat more than one mile — those require full replacement."
Reference RMA Tire Service Best Practices bulletin, revised 2024.
CX-2026-01-08
08 January 2026 · 08:18 EST
About / Editorial Page — Founding Year
Why this correction was made: our editorial page initially said the operation began in 2019. After reconciling business records, the actual first dispatch was in January 2020.
Original Corrected
Original: "Operating since 2019 on the Biscayne corridor."
Corrected: "Operating since January 2020 along the Biscayne / NE 125th corridor."
Linked Editorial standards page updated to match.
CX-2025-12-19
19 December 2025 · 13:55 EST
Sidewall Puncture Scenario — Repairability Statement
Why this correction was made: an earlier draft implied that some sidewall punctures could be repaired. Industry consensus (and USTMA) is unambiguous: sidewall damage is not repairable.
Original Corrected
Original: "Some sidewall punctures smaller than ¼ inch may be repairable."
Corrected: "Sidewall punctures of any size are not repairable. The structural integrity of the sidewall cannot be restored by any plug or patch procedure recognized by USTMA, RMA, or major tire manufacturers. Replacement is mandatory."
Linked Sidewall-puncture scenario page updated.
CX-2025-12-03
03 December 2025 · 10:24 EST
No-Spare Tire Page — Hold Amount Wording
Why this correction was made: our diagnostic page referenced a $40 hold but did not specify that the hold is fully refunded if the vehicle is towed instead of serviced.
Original Corrected
Original: "A $40 hold is placed on your card when dispatch begins."
Corrected: "A $40 authorization hold is placed on your card when dispatch begins. The hold is fully released if we determine the tire is unrecoverable on-site and you choose to have the vehicle towed instead of serviced."
Linked No-spare scenario and pricing page.
CX-2025-11-14
14 November 2025 · 17:40 EST
FAQ — Spare-Swap Torque Specification
Why this correction was made: our initial answer listed 80 lb-ft as the lug torque for a typical compact spare. Most compact-spare specifications call for 70–80 lb-ft, with several manufacturers specifying 76 lb-ft. The single number was misleading.
Original Corrected
Original: "Tighten the lug nuts to 80 lb-ft in a star pattern."
Corrected: "Tighten the lug nuts to the manufacturer-specified torque (typically 70–80 lb-ft for compact spares, often 76 lb-ft) in a star pattern. Refer to the door-jamb placard for your specific vehicle."
Linked FAQ page updated.
CX-2025-10-28
28 October 2025 · 12:08 EST
How It Works Page — ETA Phrasing
Why this correction was made: we initially described our arrival as a "guaranteed 15 minutes." Because traffic, weather, and concurrent dispatches create real-world variance, an unconditional guarantee is inaccurate. We rephrased to clarify the operational target.
Original Corrected
Original: "We guarantee a 15-minute arrival anywhere in our coverage zone."
Corrected: "Our operational target is 15 minutes from dispatch confirmation to on-site arrival across the core Biscayne / NE 125th corridor. In rare cases (severe weather, I-95 lane closures, or after-hours overflow) arrival can run longer. We notify you the moment a delay is forecast."
Linked How It Works, booking page, and hero CTA copy.
CX-2025-10-02
02 October 2025 · 09:15 EST
Bal Harbour Border Page — Postal Code Coverage
Why this correction was made: we listed 33154 as a fully covered postal code for the Bal Harbour border area. Because Bal Harbour is a separate municipality with its own dispatch pricing, we adjusted the wording.
Original Corrected
Original: "Full coverage in 33154 (Bal Harbour border)."
Corrected: "Border coverage in 33154 (Bal Harbour). Service is available but a small border surcharge applies for dispatches inside the village limits — confirmed at booking."
Linked Bal Harbour border area page updated.
CX-2025-09-17
17 September 2025 · 14:50 EST
Spare-Install Scenario — Jack Point Reminder
Why this correction was made: a reader working on a 2018 Nissan Sentra pointed out that our spare-install copy did not explicitly warn about the reinforced pinch-weld jack point that exists on many modern unibody vehicles. Missing this warning can crush the sill.
Original Corrected
Original: "Position the jack under the vehicle's lift point."
Corrected: "Position the jack on the marked lift point — usually a small notch behind the front wheel or ahead of the rear wheel. Many unibody vehicles have a reinforced pinch-weld jack point; lifting off-point can crush the sill or buckle the floor pan."
Linked Spare-install scenario updated with a visual diagram reference.